Welcome and thank you for visiting my website, Enchanted Waterways, your River Cruise Concierge!
My journey in the travel industry began in 2001, a time of drastic change due to advances in technology as well as economic, political and world events. I loved traveling and believed in the benefits of working with a travel professional to help me make the right decisions when planning my own travel and vacations. They were the experts!
Despite the closing of many retail travel agencies across the country, I was certain there would always be a need for expert travel agents: the Internet is filled with information, but it cannot be an advocate for the traveler! I put faith in that belief and launched my company, The Travel Renaissance, to serve as an agent and advocate for clients planning their long-awaited vacations and travel adventures!
I fell in love with river cruising while traveling from Paris to Normandy aboard Uniworld’s River Baroness. Enchanted by the “fairy-tale” experience that is a river cruise, we meandered down the scenic River Seine encountering castles, medieval towns, vineyards and world heritage sites. The accommodations, gourmet food and service were stellar! Better yet, the modest size of the vessel offered plenty of space to call our own, while being intimate enough for us to get to know our fellow passengers.
Thus was born Enchanted Waterways to focus my expertise and energies on the exciting and dynamic river cruise experience. My “falling in love” with river cruising initially led me to accept a position with a major river cruise company as a call center reservationist. However, I soon realized that the “make-the-sale” mindset wasn’t for me. I know that there are options out there and river cruising is not one size fits all. The sales pitch clashed with my philosophy of guiding a client towards the travel product that best suits individual needs and budgets while providing top-notch customer service.
The river cruise industry has since experienced phenomenal growth, with the addition of new river cruise lines and innovative state-of-the-art cruise vessels, new destinations, itineraries, inclusions and pre-and-post options. However, each river cruise line is distinct in subtle ways that without detailed research may leave you with a river cruise experience that does not meet your expectations.
As your River Cruise Concierge, my main goals are to:
- Serve and benefit my clients by keeping abreast of new developments in the River Cruise industry,
- Build and maintain close bonds of communication with River Cruise lines worldwide.
I participate in extensive River Cruise Specialist training to stay current with innovations and changes in the industry. Some major river cruise line trainings have included:
- AMA Waterways
- Viking River Cruises
- Scenic Cruises
- Emerald Waterways
- American Cruise Lines
- Avalon Waterways
- Croisi Europe
- American Queen Steamboat Company
I maintain professional credentials and memberships in the travel industry:
- Professional Travel Agents of North America: (PTANA), Member, Past President of New England Chapter.
- The Travel Institute: Certified Travel Agent (CTA)
- CCRA Travel Commerce Network (Independent Professional Travel Agents); member, holder of TRUE certification as a professional Travel Agent.
- PATA (Pacific Asia Travel Association): Member
Trust my expert knowledge and experience when planning your dream River Cruise! Contact me today to get started!
Contact me with your preferences and the dates you would like to cruise.
I’ll work with you to choose the best river cruise fit for you, your family or your group!